PRIVACY POLICY

CCN Privacy Notice

At CCN, we are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want you to know that CCN is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We have put together this Privacy Policy to provide you detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

How we use your Data

CCN (and trusted partners acting on our behalf) uses your personal data:

– to provide goods and services to you;

– to make a tailored website available to you;

– to manage any registered account(s) that you hold with us;

– to verify your identity;

– for crime and fraud prevention, detection and related purposes;

– with your agreement, to contact you electronically about promotional offers and products and services which we think may interest you;

– for market research purposes – to better understand your needs;

– to enable CCN to manage customer service interactions with you; and

– where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

Cookies

Our website use cookies to collect information.  This includes information about browsing and purchasing behaviour by people who access our websites.  This includes information about pages viewed, products purchased and the customer journey around our websites. Detailed information is set out in our Cookie Policy.

Google Analytics

When someone visits www.ccn-uk.com we use a third party service, Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

CCN Wi-fi

When you use CCN Wi-Fi we may collect data about:

  1. Your device;
  2. the volume of data which you use;
  3. the websites and applications which you access; and
  4. your usage by access time, frequency and location

Mailing Lists

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to give you an answer on anything you’ve asked us about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at dpo@ccn-uk.com

Confidential Email Content

The information and attachments in our emails are solely for the attention and use of the named addressee (s). This information may be subject to legal professional or other privilege or may otherwise be protected by work product immunity or other legal rules. It must not be disclosed to any person without our authority. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are not authorised to and must not disclose, copy, distribute, or retain content. We will also respect your privacy.

Changes to this Privacy Notice

We will review or Privacy Notice April 2019 to help keep you informed and up-to-date.

We last reviewed this Privacy Notice May 2018

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